PRINT
AND TAKE
THE FREEDOM SURVEY:
For each of the seven (7) questions and their choices, approximate the
percentage (%), in multiples of 5%, that ‘best describes’ the
organization’s approach, philosophy or behavior(s).
You may leave some questions blank, but your total response needs
to add up to 100%. We suggest
that you read the entire four questions before affixing a percentage to
that group of questions. One
question will normally dominate your percentages.
(Meaning your department has a particular style.)
To get the best results, answer the questions quickly…don’t
‘labor’ over your answers. No
two departments are alike nor are the viewpoints of any two people.
So, at best, you’ll only be able to estimate or guess — which
is what we want you to do. There
are no right answers ‘just perceptions.’
a.
_____%
Our organization relies on policies and procedures not people.
Because people may not be reliable, work needs to be inspected or
supervised.
b.
_____%
Our organization believes that people act in their own
self-interest, so we rely on incentives to improve performance.
c.
_____%
Our organization only trusts people who achieve the performance
standards, so we receive regular performance feedback.
d.
_____%
Our organization believes in people; we are trusted to do our best.
Those who can’t be trusted can’t stay.
=100% (Please make sure your responses add up to 100%)
2.
Leadership Approach: How
do leaders set goals and distribute responsibilities?
a.
_____%
Leaders in our organization set the goals, offer incentives to
achieve them and reward the successful employees with additional
responsibilities.
b.
_____%
Leaders in our organization allow people to participate in setting
goals, assess their personal performance, and distribute responsibilities
accordingly.
c.
_____%
Leaders in our organization act primarily as resources to
individuals and groups, but don’t own the outcome.
In this environment individuals design their own jobs, set their
own goals, and are open about sharing their results.
d.
_____%
Leaders in our organization set the goals because they have the
‘big picture.’ They
delegate responsibilities as they see fit to individuals who demonstrate
talent.
=100%
(Please make sure your responses add
up to 100%)
3.
Use of Control: How
are controls applied?
a.
_____%
In our organization, feedback systems (grades, ratings, appraisals, etc.)
are used to control individual and group behavior.
b.
_____%
In our organization, controls are enforced by those in authority
who use a chain of command approach.
c.
_____%
In our organization, people control their own responsibilities and
goals and are accountable for the results.
d.
_____%
In our organization, activity is controlled through the use of
reward systems and incentives.
=100%
(Please make sure your responses add
up to 100%)
4.
Organizational Structure:
How are people organized?
b.
_____%
In our organization, people are organized by function or department
and they stay within that job description.
c.
_____%
In our organization, people form whatever relationships best serve
the customer, the organization or each other.
Structure is fluid and people don’t think of themselves as
belonging to a particular department.
d.
_____%
In our organization, people are organized so that individual and
group performance can be easily tracked and measured.
=100%
(Please make sure your responses add
up to 100%)
5.
Change
Strategy: How
is change accomplished?
a.
_____%
In our organization, change is dictated from the top and compliance
(agreement) is expected.
b.
_____%
In our organization, change is managed by modifying people’s
attitudes and behaviors.
c.
_____%
In our organization change is announced with little discussion and
incentives are offered to gain the buy-in leadership desires.
d.
_____%
In our organization change is accomplished by encouraging people to
experiment with new ideas.
=100%
(Please make sure your responses add
up to 100%)
6.
Accountability Systems: How
do we get people to be accountable?
a.
_____%
In our organization, people are accountable for following rules,
policies and procedures.
b.
_____%
In our organization, people own their jobs, make their own
decisions and are accountable for their performance to everyone.
c.
_____%
In our organization, people are accountable for achieving quotas or
goals and experience negative consequences if they’re not successful.
d.
_____%
In our organization, people are accountable for meeting agreed upon
performance standards and their performance reviews and income depend on
meeting these agreements.
=100%
(Please make sure your responses add
up to 100%)
7.
Type of People: How
do people generally behave?
b.
_____%
In our organization, people are coachable
team players. They adapt their
behaviors based on periodic performance feedback.
c.
_____%
In our organization, people do what they’re told.
Creativity is not really welcomed and it’s not safe to be
creative or different.
d.
_____%
In our organization, the environment is highly competitive.
‘Making the goal or
quota’ regardless of the consequences seems to be the way we behave.
=100%
(Please make sure your responses add
up to 100%)
The
Freedom SurveyÔ Scoring Key
First, record your responses
from the survey in the column on the left.
Then calculate your overall score following the instructions in the
box on the right.
1. Beliefs about people
a.
Q1 _____%
b.
Q2 _____%
c.
Q3 _____%
d.
Q4 _____%
2.
Leadership approach
a.
Q2 _____%
b.
Q3 _____%
c.
Q4 _____%
d.
Q1 _____%
3.
Use of control
a.
Q3 _____%
b.
Q1 _____%
c.
Q4 _____%
d.
Q2 _____%
4.
Organizational structure
a.
Q2 _____%
b.
Q1 _____%
c.
Q4 _____%
d.
Q3 _____%
5.
Change strategy
a.
Q1 _____%
b.
Q3 _____%
c.
Q2 _____%
d.
Q4 _____%
6.
Accountability systems
a.
Q1 _____%
b.
Q4 _____%
c.
Q2 _____%
d.
Q3 _____%
7.
Type of people
a.
Q4 _____%
b.
Q3 _____%
c.
Q1 _____%
d.
Q2 _____%
How
you scored your organization:
|
Add
all the percentages for Q1, Q2, Q3, and Q4. Then divide the total
by 7, and record the result below:
Q1: Add
1a, 2d, 3b, 4b, 5a, 6a, 7c = _____
Divided by 7 =
_____%
Q2: Add
1b, 2a, 3d, 4a, 5c, 6c, 7d = _____
Divided by 7 =
_____%
Q3: Add
1c, 2b, 3a, 4d, 5b, 6d, 7b = _____
Divided by 7 =
_____%
Q4: Add
1d, 2c, 3c, 4c, 5d, 6b, 7a = _____
|
Divided by 7 =
QI
(Quadrant One Control-Based)
This
is the “Top-Down Driven” approach.
Controls and organizational change are imposed from the top.
People are expected to do what they are told, with leaders
delegating responsibilities as they see fit.
Accountability is imposed through the use of strict rules,
policies, and procedures. Those
in authority assign jobs, and people are expected to do what they are
told.
QII (Quadrant Two Control-Based)
This
is the “Incentive Driven” approach.
Incentives and internal competitions are used both to control the
organization and to drive organizational change.
People are expected to compete well, and leaders award additional
responsibilities to top performers while taking away responsibilities from
poor performers. Accountability
is verified through the use of scoring and certification systems.
The best jobs go to those who have performed best compared to their
peers and cooperate with their supervisors.
QIII (Quadrant Three Control-Based)
This
is the “Conditional Freedom” or the “Measurement Driven” approach.
Organizational change is brought about by getting individuals to
focus on personal improvement. Periodic
personal evaluations and performance appraisals are used to assess
improvement, to distribute responsibilities, to assign jobs, and to
establish accountability. Staff
members are expected to respond positively to feedback from supervisors.
QIV (Quadrant Four Freedom-Based)
This
is the “Freedom-Based” or the “Accountability Driven” approach.
Individual freedom, personal responsibility, and a faith and trust
in people have replaced all forms of control.
People take responsibility for designing their jobs, for choosing
their projects, and for being accountable for the results.
Those who cannot be trusted to take responsibility and be
accountable either have already left the organization or soon well be
asked to leave. Organizational
change is accomplished by promoting a willingness to experiment with new
ideas. People are expected to
manage themselves, to work well with others, and to ask for help when they
need it.
Your Scores – represent your perception
of the amount of time you believe your organization operates in each
of the four quadrants.